Troubleshooting GPT for Word

Find solutions and advice for troubleshooting various scenarios, from API key and empty balance issues to cut responses and rate limits.

Billing issues

Troubleshoot balance and pack issues.

Installation issues

Troubleshoot installation issues and Microsoft account sign-in issues.

Output issues

Troubleshoot responses cut or incomplete and responses that don't make sense.

API key issues

Troubleshoot API key setup issues and OpenAI free trial limitations.

Rate limit issues

Troubleshoot token and request rate limit issues.

Add-in not working

Troubleshoot multiple accounts errors, blank sidebars, and menu visibility problems.

If none of the listed solutions addresses your issue, reach out to our support team for further assistance.