FAQ for GPT for Word
How do I install the GPT for Word add-in?
Install from Microsoft AppSource:
- Go to the installation page.
- Click Open in Word.
- Follow the steps until the end.
I have installed GPT for Word, how do I start?
What is the pricing of GPT for Word?
The pricing is consumption-based, proportional to your inputs and outputs. See the detailed description here.
How can I add users?
You can add users from the dashboard.
How is my data processed? Is it used to train models?
- We do not read or store any data from your document that you do not use as an input.
- If you use a model with your own API key, we do not log or store any of the inputs submitted or outputs received.
- Whether you use a model with or without your own API key, Talarian does not use your inputs and outputs to train language models.
For more information, see the Security and privacy FAQ.
Is gpt-4o supported?
Yes, gpt-4o and gpt-4o-mini are supported with and without an API key.
Do I need an API key?
How can I ask questions about my document?
My OpenAI API free trial is expired or inactive even though I've never used it...
You can double check if it is indeed expired by trying to run a prompt on the official playground.
Your OpenAI free trial will not work if you have already used the phone number with which you verified your OpenAI account for another OpenAI account. Creating a new account with a new phone number should provide you with a working free trial.
Why is my response cut or incomplete?
Models have a maximum token limit, which is the maximum total number of tokens that can be used in both the input and the response. This means models may not provide complete responses to long queries or when a large portion of text is selected as input. Check the token count for your input in GPT for Word sidebar.
To stay within the token limit, click on Clear chat to delete your chat history or break up your work into smaller parts. You can also select a model with a higher limit (context window).
Can I use my custom GPTs and OpenAI Assistants?
Can I transfer my balance between GPT for Sheets and GPT for Excel or Word?
While packs are not directly transferable between platforms, you can request a balance transfer between GPT for Sheets and GPT for Excel or Word. Here's what you need to know:
- Packs purchased for Microsoft Excel can be used on Microsoft Word, and vice versa.
- Packs purchased for Google Sheets are separate and can only be used with Google Sheets.
If you need to transfer your balance between Google Sheets and Microsoft Excel/Word, contact our support team for assistance.
Which versions of Word are supported by this add-in?
The following table lists the minimum versions of Microsoft Word supported by the GPT for Word add-in on different Office platforms.
| Office for Windows | Office for Mac | Office for the web |
|---|---|---|
Microsoft 365 subscription: Word: Version 2205 (Build 15202.10000) Retail perpetual: Word: Version 2205 (Build 15202.10000) Volume-licensed perpetual: Word 2024: Version 2205 (Build 15202.10000) | Word: Version 16.61 (Build 22040100) | Word: Supported |
Which version of Word am I using?
To check your desktop Word version, see About Office: What version of Office am I using? at Microsoft Support.
If you're using Word Online, your version is always the latest.
What permissions are required by the GPT for Word add-in?
| The add-in requires to | Reason |
|---|---|
| View your basic profile | Allows the add-in to see your basic profile (name, image, user name). |
| Maintain access to data you have given it access to | Allows the add-in to access the data (your info and documents), even when you are not currently using it. This does not give the app any additional permissions. |
Which browsers are compatible with GPT for Word?
- Microsoft Edge on Windows and Chrome are highly recommended for the best experience
- Firefox
- Safari on Mac
Is there a limit to the number of requests I can send?
How do I uninstall the GPT for Word add-in?
Who is this add-in made by?
Talarian is ISO27001 certified.
Which models can I use?
Check our list of supported models.
Can I use local models with GPT for Word?
Yes, GPT for Word supports integration with Ollama, allowing you to use local models.
To use local models with GPT for Word, you need to have the Ollama server running on your machine and provide the Ollama endpoint URL in GPT for Word API keys settings. You can then select the desired local model from the model switcher.
Which languages can I use?
Models work in many languages, but deliver the best results in English. All we can say is try it. It is usually better to prompt in the language you want the response to be in. In any case, avoid mixing languages in a prompt.