FAQ for GPT for Word
How do I install the GPT for Word add-in?
Install from Microsoft AppSource:
Go to the installation page.
Click Open in Word.
Follow the steps until the end.
Which versions of Word are supported by this add-in?
The following table lists the minimum versions of Microsoft Word supported by the GPT for Word add-in on different Office platforms.
| Office for Windows | Office for Mac | Office for the web |
|---|---|---|
Microsoft 365 subscription: Word: Version 2205 (Build 15202.10000) Retail perpetual: Word: Version 2205 (Build 15202.10000) Volume-licensed perpetual: Word 2024: Version 2205 (Build 15202.10000) | Word: Version 16.61 (Build 22040100) | Word: Supported |
Which version of Word am I using?
To check your desktop Word version, see What version of Office am I using? at Microsoft Support.
If you're using Word Online, your version is always the latest.
Which browsers are compatible with GPT for Word?
GPT for Word is compatible with the following browsers:
Google Chrome (recommended for the best experience)
Microsoft Edge (only for Windows users, recommended for the best experience)
Mozilla Firefox
Safari (only for Mac users)
What permissions are required by the GPT for Word add-in?
| The add-in requires to | Reason |
|---|---|
| View your basic profile | Allows the add-in to see your basic profile (name, image, user name). |
| Maintain access to data you have given it access to | Allows the add-in to access the data (your info and documents), even when you are not currently using it. This does not give the app any additional permissions. |
I have installed GPT for Word, how do I get started?
Now that GPT for Word is installed, you can launch it from the Microsoft Word Home tab and start chatting with your Word documents. Learn more in our quickstart guide.
What is the pricing of GPT for Word?
Our pricing options include consumption-based plans, which are proportional to your usage, and subscription-based plans, which have a fixed monthly fee.
How can I add users?
You can add users from the dashboard.
How is my data processed? Is it used to train models?
We do not read or store any data from your document that you do not use as an input.
If you use a model with your own API key, we do not log or store any of the inputs submitted or outputs received.
Whether you use a model with or without your own API key, Talarian does not use your inputs and outputs to train language models.
For more information, see the Security and privacy FAQ.
Do I need an API key?
No. This add-in offers models that do not require an API key. See the supported models.
Is gpt-4o supported?
Yes, gpt-4o and gpt-4o-mini are supported with and without your own API key.
How can I ask questions about my document?
Select some text or the whole document to include the selection as context for your prompt in the chat.
Why is my response cut or incomplete?
Models have a maximum token limit, which is the maximum total number of tokens that can be used in both the input and the response. This means models may not provide complete responses to long queries or when a large portion of text is selected as input.
To stay within the token limit, you can:
In the sidebar, click Clear chat to delete your chat history.
Break up your work into smaller parts.
Select a model with a higher limit.
Can I use my OpenAI Assistants and custom GPTs?
No. GPT for Word does not currently support OpenAI Assistants or custom GPTs.
You can use OpenAI Assistants and custom GPTs in GPT for Excel and GPT for Sheets:
Set your OpenAI API key and your Assistants will become available in the model switcher.
You can replicate your custom GPTs as Assistants to make them available in the model switcher.
Can I transfer my balance between GPT for Sheets and GPT for Excel or Word?
Packs are not directly transferable between platforms, but you can request a balance transfer between GPT for Sheets and GPT for Excel or Word. Here's what you need to know:
Packs purchased for Microsoft Excel can be used on Microsoft Word and vice versa.
Packs purchased for Google Sheets are separate and can only be used on Google Sheets.
If you need to transfer your balance between Google Sheets and Microsoft Excel or Word, contact our support team.
Is there a limit to the number of requests I can send?
AI providers enforce rate limits in order to ensure a smooth and fair access to everyone. Learn more.
How do I uninstall the GPT for Word add-in?
The uninstallation process is described here.
Which models can I use?
Check our list of supported models.
Can I use local models with GPT for Word?
Yes. GPT for Word supports integration with Ollama, allowing you to use locally running open-source models. Learn more.
Which languages can I use?
Models work in many languages, but deliver the best results in English. All we can say is, try it. It is usually better to prompt in the language you want the response to be in. In any case, avoid mixing languages in a prompt.
How do I get support?
We recommend checking our troubleshooting and FAQ pages.
If that doesn't help, submit a support request and we'll get back to you.
Our support hours are from Monday to Friday:
7:30 PM - 12:00 PM (New York)
1:30 AM - 6:00 PM (Paris)
5:00 AM - 9:30 PM (India)
8:30 AM - 1:00 AM (Tokyo)