[GPT for Word] API key issues
OpenAI API isn't working

Problem: While your OpenAI API key is recognized as valid, it is not working due to one or more of the following reasons:
- You haven't purchased OpenAI credits (if you're on a prepaid billing plan).
- You haven't added a payment method to your OpenAI account (if you're on a legacy monthly billing plan).
- Your default OpenAI organization isn't correctly set.
- You have added a payment method or purchased OpenAI credits within the last 30 minutes and you still get this message.
Solutions
- Go to OpenAI billing settings.
- Add payment details.
- Purchase OpenAI credits.
- Go to API keys in GPT for Word sidebar menu to ensure your OpenAI organization is correctly configured.
- Wait up to 30 minutes for your OpenAI API key to become active.