API key issues (GPT for Word)

Your API key is invalid or revoked

Problem: You are trying to set an API key but GPT for Word won't save it.

Solutions

• Make sure that you copied it correctly, or create a new one and try again.

• Solution for immediate use: If immediate use is needed and using your API key is not a priority, select a model without an API key.

I've entered my API key and it's not working

Problem: You have entered an API key in the GPT for Word sidebar but you cannot use it.

Solution

Even though you have entered an API key, you also need to purchase a pack in GPT for Word. Learn more.

I can't enter my API key

Problem: You can't enter an API key in the GPT for Word sidebar because you don't have permission to do so.

Solutions

Request your space administrator to allow members to use their own API keys. Check the GPT for Work dashboard to see who the administrator or owner of your team is.