[GPT for Excel] Add-on not working

Sidebar is blank, or fails to load

Error loading Add-Ins

Problem: GPT for Excel sidebar fails to load, or remains blank.

Solutions

• In the desktop version of Excel, open the menu to the right of the sidebar (Windows) or click the info icon (macOS), then choose Reload.
  
  
• Restart Excel, create a new workbook and launch the add-in again by clicking GPT for Excel Word in the Home tab.