Troubleshooting GPT for Excel

Find solutions and advice for troubleshooting various scenarios, including installation issues, API key validation, billing and subscription, bulk processing errors, formula syntax issues, and rate limits.

Billing issues

Troubleshoot balance issues and unexpected costs.

Installation issues

Troubleshoot installation issues and Microsoft account sign-in issues.

GPT function issues

Troubleshoot GPT function loading issues, error messages, and incomplete results.

Bulk tool issues

Troubleshoot ownership permissions, stuck processes, and custom prompt issues.

API key issues

Troubleshoot API key setup issues and OpenAI free trial limitations.

Rate limit issues

Troubleshoot token and request limit issues.

Add-on not working

Troubleshoot multiple accounts errors, blank sidebars, and menu visibility problems.

If none of the listed solutions addresses your issue, reach out to our support team for further assistance.