FAQ for GPT for Docs

How do I install the GPT for Docs add-on?

Install from the Google Workspace Marketplace:

1. Go to the installation page.
2. Click Install.
3. Follow the steps until the end.

Learn more.

I have installed GPT for Docs, how do I start?

Now that GPT for Docs is installed, you can launch it from Google Docs Extensions menu and start editing or generating content with the add-on. Learn more in our Quickstart guide.

How is my data processed? Is it used to train models?

• We do not read or store any data from your document that you do not use as an input.
• We do not log or store any of the inputs submitted or outputs received.
• Talarian does not use your inputs and outputs to train language models.

For more information, see the Security and privacy FAQ.

Is the GPT for Docs add-on free to use?

Yes, GPT for Docs is currently available for free, but you need to bring your OpenAI or Anthropic API key and pay the OpenAI or Anthropic API cost.

Do I need an API key?

Yes, you need to create and set up an API key to access the models available in your account.

My OpenAI API free trial is expired or inactive even though I've never used it...

You can double check if it is indeed expired by trying to run a prompt on the official playground.

Your OpenAI free trial will not work if you have already used the phone number with which you verified your OpenAI account for another OpenAI account. Creating a new account with a new phone number should provide you with a working free trial.

Warning

ChatGPT Plus/Pro subscriptions don't cover the use of OpenAI APIs, which are used by GPT for Docs.

Is gpt-4o supported?

Yes, gpt-4o is supported, provided that this model is available in your OpenAI account. To check if you have access, go to the OpenAI playground and check if you can select gpt-4o there.

Why is my response cut or incomplete?

Models have a maximum token limit, which is the maximum total number of tokens that can be used in both the input and the response. This means models may not provide complete responses to long queries or when a large portion of text is selected as input.

To stay within the token limit, you can:

• Highlight a smaller portion of text in your document
• Reduce the value of Max response tokens
• Select a model with a higher limit (context window)

Can I use my custom GPTs and OpenAI Assistants?

No, GPT for Docs doesn't currently support these features, but you can use your OpenAI Assistants with GPT for Sheets and GPT for Excel. Set up your OpenAI API key in GPT for Sheets and GPT for Excel and your assistants will show in the model switcher of the extensions. Learn more.

What permissions are required by the GPT for Sheets and Docs add-on?

The add-on requires to	Reason
View and manage documents that this application has been installed in	We need to be able to inject responses in the Google documents that you launch the add-on in.
View and manage spreadsheets that this application has been installed in	We need to be able to inject results in the Google spreadsheets in which the GPT functions are enabled.
See, edit, and delete all your Google Sheets spreadsheets (with Safe mode)	We need to interact with the spreadsheets to access and modify formulas when Safe mode is enabled.

Which browsers are compatible with GPT for Docs?

GPT for Docs is compatible with the following browsers:

• Chrome (highly recommended for the best experience)
• Firefox
• Microsoft Edge (for Windows users)
• Safari (for Mac users)

Is there a limit to the number of requests I can send?

OpenAI, Anthropic and Google Services enforce rate limits in order to ensure a smooth and fair access to everyone. Learn more.

Who is this add-on made by?

This add-on is made by Talarian. Talarian is a profitable company established in 2015, specialized in Google add-ons and Microsoft add-ins. There are around 40 people working at Talarian.

Talarian is ISO27001 certified.

Which models can I use?

Check our list of supported models.

Which languages can I use?

Models work in many languages, but deliver the best results in English. All we can say is try it. It is usually better to prompt in the language you want the response to be in. In any case, avoid mixing languages in a prompt.

How do I get support?

We recommend checking our troubleshooting page.

If it doesn’t help, let us know by submitting a support request so we can assist you further.

Our support hours are from Monday to Friday:

• 7:30 PM - 12:00 PM (New York)
• 1:30 AM - 6:00 PM (Paris)
• 5:00 AM - 9:30 PM (India)
• 8:30 AM - 1:00 AM (Tokyo)