FAQ for GPT for Docs
How do I install the GPT for Docs add-on?
Install from the Google Workspace Marketplace:
- Go to the installation page.
- Click Install.
- Follow the steps until the end.
I have installed GPT for Docs, how do I start?
How is my data processed? Is it used to train models?
- We do not read or store any data from your document that you do not use as an input.
- We send your inputs to the relevant AI provider’s API and we display the resulting outputs in your document.
- We do not log or store any of the inputs submitted or outputs received.
- Talarian does not use your inputs and outputs to train language models.
To check the AI provider’s models available with or without your own API key, please see our list of supported models.
More information on how we use your data in our Terms of Service, Privacy Policy and DPA.
More information on AI providers’ use of content is available on their relevant terms, as detailed in our Terms of Service.
Is the GPT for Docs add-on free to use?
Do I need an API key?
My OpenAI API free trial is expired or inactive even though I've never used it...
You can double check if it is indeed expired by trying to run a prompt on the official playground.
Your OpenAI free trial will not work if you have already used the phone number with which you verified your OpenAI account for another OpenAI account. Creating a new account with a new phone number should provide you with a working free trial.
Is gpt-4o supported?
Yes, gpt-4o is supported, provided that this model is available in your OpenAI account. To check if you have access, go to the OpenAI playground and check if you can select gpt-4o there.
Why is my response cut or incomplete?
Models have a maximum token limit, which is the maximum total number of tokens that can be used in both the input and the response. This means models may not provide complete responses to long queries or when a large portion of text is selected as input.
To stay within the token limit, you can:
- Highlight a smaller portion of text in your document
- Reduce the value of Max response tokens
- Select a model with a higher limit (context window)
Can I use my custom GPTs and OpenAI Assistants?
What permissions are required by the GPT for Sheets and Docs add-on?
| The add-on requires to | Reason |
|---|---|
| View and manage documents that this application has been installed in | We need to be able to inject responses in the Google documents that you launch the add-on in. |
| View and manage spreadsheets that this application has been installed in | We need to be able to inject results in the Google spreadsheets in which the GPT functions are enabled. |
| See, edit, and delete all your Google Sheets spreadsheets (with Safe mode) | We need to interact with the spreadsheets to access and modify formulas when Safe mode is enabled. |
Which browsers are compatible with GPT for Docs?
- Chrome (highly recommended for the best experience)
- Firefox
- Microsoft Edge (for Windows users)
- Safari (for Mac users)
Is there a limit to the number of requests I can send?
Who is this add-on made by?
Talarian is ISO27001 certified.
Which models can I use?
Check our list of supported models.
Which languages can I use?
Models work in many languages, but deliver the best results in English. All we can say is try it. It is usually better to prompt in the language you want the response to be in. In any case, avoid mixing languages in a prompt.
How do I get support?
We recommend checking our troubleshooting page.
If it doesn’t help, let us know by submitting a support request so we can assist you further.
Our support hours are from Monday to Friday:
- 7:30 PM - 12:00 PM (New York)
- 1:30 AM - 6:00 PM (Paris)
- 5:00 AM - 9:30 PM (India)
- 8:30 AM - 1:00 AM (Tokyo)